Privacy Policy and Data Protection

Lewes Library of Things (LLOT) is a project of Go Local Community Interest Company whose registered office is 29 Stansfield Road, Lewes, BN7 2SL.

Why we collect data

We collect information about you when you request to become a member of our community, a borrower from our community, or a follower of our community via our website, email, newsletter sign up links, online catalogue or at one of our events. We collect data such data in order to conduct our day-to-day activities, and in order to inform you with your consent of our activities and services. We only collect and keep your information with your consent, we keep it securely, and we will never sell or share your personal information with other organisations without your explicit consent.

Categories of individuals

Borrowers

A company called MyTurn provides the online library of things catalogue that you can use to browse our inventory, reserve items and process transactions. MyTurn also stores the personal information you provide when you create an account to become a borrower, which allows us to maintain a record of borrowers, and contact you if needed. Once you provide proof of address and telephone number, you become a certified borrower, and at this point we will also hold records on your current address of residence. This is in order to verify that you live in the area covered by our activities and to more easily liaise and meet you if needed. MyTurn’s privacy policy can be found on their website at https://myturn.com/privacy/

Events guests

For the purpose of efficiently organising events, LLOT may use google forms (stored on Google Cloud) or Eventbrite as a ticket manager. When booking an event ticket via google forms or Eventbrite, personal information such as name, email address or postcode is collected, however this information remains in your ownership. We use this information to communicate with you for providing you an optimal service, or to improve our services based on customer profile. We would not use this information for advertisement purposes or any other purposes mentioned in this privacy policy without your consent. Google Cloud’s policy can be found at this webpage, and Eventbrite’s policy can be found at this webpage.

Retention Schedules

We will hold your personal data in MyTurn as a borrower until your account is deleted, which can be performed by an administrator if a user requests to no longer to be registered for the service. To do so, email us at leweslot@gmail.com.

We will hold your personal data as a registered community member in G-Suite until you request to step down from the role and have your personal data deleted at leweslot@gmail.com, or after three years of inactivity.

We will hold your personal data as an event guest in Eventbrite for maximum one year, or until you request for it to be removed at leweslot@gmail.com.

Cookies

If you visit our website, we may place cookies (small text files) on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity, to help us monitor the effectiveness of our website. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.

Your rights

You have a right at any time to stop us from contacting you. You also have the right to request a copy of the information that we hold about you, and you have the right to request that we correct or change any information that you think is inaccurate.

To see any or all of your personal information, update it, correct it or delete any of it, follow the ‘update subscription preferences’ link provided at the bottom of all emails we send you, or email us at leweslot@gmail.com

To remove yourself from our list, follow the ‘unsubscribe’ link provided at the bottom of all emails we send you, or contact us at leweslot@gmail.com

Enforcement

If you have any concerns about how we use information you provide, please contact us on leweslot@gmail.com in the first instance. You can also contact the Information Commissioner’s Office if we do not resolve your concerns.

Please be aware that we are not responsible for the privacy policies of other sites and we would advise you to read the privacy statement of any website that collects personal information from you.

This policy should comply with the General Data Protection Regulation 2016. We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 1 July 2021.

Tony Rowell

Director

Go Local CIC